This is the Help page, which covers a variety of commonly asked questions about using Screen Hub. Please check this list before contacting us for help.
How much does a Screen Hub membership cost? Membership is just $89 for 12 months, or $142 for two years.
I've forgotten my password It happens to the best of us. Just click the Forgot Your Password? link below the log in area, and your username and password will be emailed to you.
What's the story with membership renewals? Membership is valid for 12 months. You can find out when yours is due to end by looking at the red date shown on your email bulletins. Alternatively, the membership expiry date is shown below your name and company when you are logged in.
I need to change my password or email address No problem, just click the Member Options link in the right hand bar once you have logged in. To protect your privacy, Member Options is only displayed once you have logged in.
I’ve renewed my membership, but I keep on getting reminder notices It’s possible that while you were renewing your membership you entered a different email address. This means that the Screen Hub database will have created a new membership for you, rather than renewing the old one.
Screen Hub uses the industry standard 'ssl' secure server encryption when we process your credit card. It means that all financial information is encrypted as it travels between your computer, our server, and the bank.
We DO NOT keep your credit card details, they are used once for your membership, then discarded immediately afterwards.
